Lacuna/Labs
tone-classify-message
green
#243 / 601

NAME

tone-classify-message — Classify tone of an inbound customer message before draft-reply. Addresses pain #9, #16.

SYNOPSIS

id tone-classify-message tier green section §8. Green — cloud assist + web search + vision (46 baseline, 152 post-matrix) trigger event (customer DM) tools cortex_query source new

DESCRIPTION

Cheap local classifier reads the tone first. Only the genuinely negative messages escalate to cloud reasoning for deeper read. Saves API spend on the everyday-friendly stuff.

Classify tone of an inbound customer message before draft-reply. Addresses pain #9, #16.

MECHANISM

INPUToperator / ctxTRANSFORMverb callOUTPUTrender / done

not-yet-implemented — no cart file at curator-web/src/scheme/carts/…/tone-classify-message.sks

EXAMPLES

Example forthcoming — docs/automations/examples.json entry editable in place.

TIER

green
cloud assist / web search / image understanding · sub-cent / call

FITNESS

Ready

Fits any shop today — this one has no sample-size floor.

SEE ALSO

HISTORY

canonical source: curator/docs/AUTOMATIONS-CANONICAL.md · §8-green-cloud-assist-web-search-vision-46-baseline-152-post-matrix
last regenerated: 2026-06-05 20:31 UTC (mechanical — edits land in the MD or sidecars, not here)

KNOWN BUGS

(none recorded — flag in AUTOMATIONS-CANONICAL.md or open an issue against the cart file)